Privacy Policy

1. Information We Collect

We may collect the following information when you interact with our website, forms, or services:

  • Name
  • Phone number
  • Email address
  • Property address
  • Service/project details
  • Any information submitted through forms or communication
  • Website usage data (cookies, analytics, device info)

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide estimates
  • Schedule appointments and services
  • Send project updates and customer service messages
  • Improve our website and services
  • Send marketing or promotional messages only if you have explicitly opted in

3. SMS / Text Messaging Policy

By providing your phone number and opting in, you consent to receive text messages from Fort Ross Siding. These may include:

  • Appointment confirmations
  • Estimate follow-ups
  • Project updates
  • Customer support messages
  • Promotional offers (only if consented)

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying:
STOP to unsubscribe
HELP for assistance

Consent is not a condition of purchase.

4. SMS Consent & Data Protection

  • SMS consent is collected only through direct opt-in methods (website forms, chat widget, or customer request)
  • Consent cannot be bought, sold, or transferred
  • We maintain records of consent where required

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All SMS opt-in data and consent will NOT be shared with any third parties under any circumstances.

5. Sharing of Information

We do not sell your personal information.

We may share limited data with service providers strictly for:

  • CRM systems
  • Scheduling
  • Website hosting
  • Communication platforms

These providers are only allowed to use your data to support our operations.

6. Cookies & Tracking

Our website may use cookies and tracking tools to:

  • Improve website performance
  • Analyze traffic
  • Enhance user experience

You can disable cookies in your browser settings.

7. Data Security

We implement reasonable security measures to protect your personal information. However, no system is 100 percent secure.

8. Your Rights & Choices

You may:

  • Request access to your data
  • Request deletion of your data
  • Opt out of SMS at any time by replying STOP

9. Third-Party Tools

We may use third-party services such as CRM systems, analytics tools, and communication platforms to operate our business. These services process data only as needed.

10. Children’s Privacy

Our services are not intended for individuals under 13 years of age.

11. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a new effective date.

12. Contact Information

Fort Ross Siding
krislashchuk@gmail.com
916-821-2038